Meet Sanja & Vaso
Sanja and Vaso are Local Franchisees in the Kitchener/Waterloo Region. Coming from a family of Franchise Owners, Sanja always admired the freedom and flexibility that franchising offered. For both Sanja and Vaso, maintaining a strong work-life balance has been a top priority and a daily motivator in their journey as business owners.
Behind Their Customer Service Excellence
When it comes to customer satisfaction, they emphasize the importance of clear and prompt communication. They firmly believe that effective communication can resolve almost any issue, helping to set clear expectations and consistently deliver quality service. Their approach includes being highly responsive—whether answering customer questions quickly or addressing concerns with a solution-oriented mindset. Even a simple acknowledgment can go a long way in building trust. By fostering strong relationships, they ensure customers remain loyal and are happy to refer others.
Life Outside of JDI
Outside of work, Sanja and Vaso cherish spending time with friends and creating memorable experiences. Whether it’s a casual get-together or an exciting new adventure, they enjoy surrounding themselves with great company and good times. One of their greatest passions is travel—they have explored 52 countries and love immersing themselves in different cultures. Experiencing the world firsthand is something they truly value, making travel an integral part of their lives.
###
About JDI Cleaning Services:
Since 1992, JDI Cleaning Services has been helping brands across Canada achieve cleaner, healthier, and more productive workplaces through highly effective, affordable, and customizable commercial cleaning programs designed to meet each client’s unique needs. With a solid foundation of highly skilled, trained, and insured franchise owners, JDI Cleaning Services can deliver best-in-class commercial cleaning solutions to all clients, regardless of their size and industry. With a proven track record of excellence, JDI Cleaning Services is synonymous with reliability, quality, and innovation in the cleaning industry.