Meet the JDI team

Shawna Thibault and Kim Pham

Professional Background

Kim Pham has a diverse background in finance, sales, and the creative arts, and brings a unique blend of skills and experience to every role she takes on. She began her academic journey at King’s College University, studying computer science, art, and languages, before graduating from Fanshawe College with a Finance Diploma. After graduation, she launched her career as a Financial Advisor, quickly advancing to a senior position. Seeking a new challenge, she transitioned into the automotive industry, where she’s spent the last five years mastering various roles, from business development to business management. Today, I’ve found my calling as a sales consultant, combining my financial acumen with my passion for customer service. Shawna Thibault has built a career in exceptional customer service, operations management, and leadership across various industries. Early in my journey, I gained invaluable experience serving and managing elite social clubs, where I developed strong customer service skills by working with high-profile clientele. For the last 4.5 years, Shawna has been the heart of operations at the JDI Cleaning Services London Regional Office. Her experience here honed her ability to meet and exceed expectations, anticipate client needs, and maintain a high standard of service in fast-paced, demanding environments. Both Shawna and Kim are looking forward to driving growth, streamlining operations and enhancing the delivery of best-in-class cleaning programs across the Windsor/Sarnia region.

Fun Facts

Outside of Kim’s professional life, she channels her creativity into event planning and decorating for friends and family. When she’s not working, Shawna enjoys travelling and spending quality time with her friends and family and is a proud mom of an energetic 3-year-old boy.

Learn More About Shawna Thibault and Kim Pham

How do you live up to JDI's core value of helping people shine?
We help brands and people shine by building trust through best-in-class service and transparency.
what separates an acceptable clean from a brilliant clean?
How do you live up to JDI's core value of being deeply dedicated?
We demonstrate deep dedication for our clients by striving to exceed their expectations at every clean.
How do you live up to JDI's core value of dazzling customers?
We dazzle clients with our next-level commercial cleaning services, transforming their facilities into clean, happy and productive workplaces that elevate their overall brand.
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